“Hi John: I really want to thank you for your patience with me.  In my original e-mail, I had let you know that I was a non-swimmer in a family of swimmers.  I’m a 49 year-old who finally wanted to get over my fear and learn to swim.  I was pushed in a pool as a kid and had never gotten over my fear of water.  Over the past 4 days you gave me the confidence and taught me the techniques.  For the first time in my life I actually swam. I can’t believe it and I know my family will be shocked to see me get in the water and swim across the pool. After our first lesson, I told you:

“Wow, if I can do this anyone can!”

I truly believe this.  I know I will continue to improve upon the skills that you have given me.  I can’t thank you enough for the past 4 days.”